In the future, every product will have 5 owners in its lifetime.
When it’s as easy to sell as it is to buy, the massive abundance and value hidden in our closets will be revealed, and our very concept of ownership will be transformed. Our belongings will evolve as dynamically as we do when every product has five lives instead of one.
Make fashion fair
We’re on a mission to bring trust and fairness to fashion, by making great style affordable and accessible to everyone.
Get anything you want
Sell the things you love when the honeymoon is over, and use the money you earn to get beautiful new things. Then, rinse and repeat. You already have everything you need to get started.
Become the person that your 13-year-old self dreamt about, but even smarter and tougher and with better shoes. Make the outside match the inside. Power pose. Show the world who you really, really are.
Share your style, spread the love
Corporations and ad campaigns shouldn’t control our perception of beauty. Instead, we celebrate each other’s unique style by sharing the things we love and empowering others to look great. Together, we can have it all.
Cut the clutter. Less is more. One beautiful, well-made product is better than many mediocre ones.
Transparency breeds trust
Authenticity is important, from the clothes you wear to the words you share.
Every time a purchase is made, a seller is required to confirm the sale within a 3 day window or the sale is auto-canceled. In order to do this the seller must click “confirm sale” within our app, on our website or through an email.
We’ve found that about 50% of sellers who’s sales are auto-canceled, open the Tradesy app within that 3 day window but do not confirm or cancel their sale. This issue causes a significant loss in GMV every month.
Lower Cancellation Rate
Reduce the rate at which sales are auto canceled due to sellers not confirming their sale within a 3 day window.
Carry over content from web sales experience to IOS + Android apps.
Guide users through the selling experience and reduce member care contacts made due to confusion.
At the time we had the Sales Management feature on both our web and IOS platforms, but not yet on android. There were also a series of transactional emails that walked users through the selling process and allowed them to confirm a sale.
I completed an audit of the sales management content on each of our platforms and found a substantial amount of mismatching content. Terminology differed from platform to platform, shipping options were incorrect, and information shown on our emails + website was missing on our IOS app.
Ship by date
Currently there is no call to action for shipping
At the time there were no earnings options or details on the IOS App
The user is currently expected to understand everything already, including what they need to do. This is especially painful for new sellers.
Time Pressing Information
In order for a seller to confirm a sale on the IOS app, they would need to understand that a badge in the "Me" tab sometime represented unconfirmed sale notifications. They would then need to scroll through a list of options to find "Sales" tap into that, and then tap the specific sale to confirm.